Automotive Service Manager in Training - Lead & Grow Tech

Dobbs-Tire-; Troy (MO); On-site; USD 62,000 - 100,000; Full time

Job summary

Dobbs Tire & Auto Centers in Troy, MO is seeking a Service Manager to lead service and repair operations in a single-unit store. The role emphasizes customer-focused service, technician leadership, and performance management to meet service sales and safety goals.

The ideal candidate has 3+ years in automotive repair with strong technical knowledge and a commitment to high customer satisfaction. This exempt, full-time position requires flexibility for early mornings, evenings, or weekends to

Qualifications

• 3+ years' experience in automotive repair as technician, service advisor, or service manager.
• Experience mentoring technicians is preferred.
• Strong knowledge of automotive service standards and tools.

Responsibilities

• Greet customers and assess tire and service needs.
• Assist in interviewing, selecting, and training service technicians.
• Evaluate technicians' knowledge and performance; support development plans.
• Manage service sales, gross profit, customer satisfaction, and safety metrics.
• Oversee daily work orders, tools, materials, and equipment.
• Provide technical expertise for diagnostics on vehicles.
• Ensure safety, training, and adherence to company policies.
• Maintain store cleanliness, organization, and inventory.
• Support analysis of financial data to identify trends.
• Lead safety culture with store leadership.

Skills

Automotive repair knowledge

Team leadership

Customer service focus

Job description

Dobbs Tire & Auto Centers in Troy, MO is seeking a Service Manager to lead service and repair operations in a single-unit store. The role emphasizes customer-focused service, technician leadership, and performance management to meet service sales and safety goals.

The ideal candidate has 3+ years in automotive repair with strong technical knowledge and a commitment to high customer satisfaction. This exempt, full-time position requires flexibility for early mornings, evenings, or weekends to