Automotive Service Manager in Training

VIP, Inc.; Waterbury (CT); Hybrid; USD 54,000 - 78,000; Full time

Job summary

VIP, Inc. is hiring for a Service Manager in Training at the Waterbury location. The SMII will support the Service Manager, learn VIP’s management processes, and develop into a future Service Manager.

The role focuses on delivering exceptional customer experiences and upholding VIP standards. You will lead a team, coordinate training and scheduling, and ensure safety and compliance while driving VIP programs at the store.

Qualifications

• Two years related experience in automotive service management.
• Completion of two-year college or technical school program recommended.
• Or an equivalent combination of education and experience.
• ASE certifications or equivalent are preferred

Responsibilities

• Maintain safety as Priority #1 and enforce policies.
• Assist the Manager and learn VIP processes for eventual leadership.
• Hire and develop strong associates to build a superior team.
• Ensure LMS and vendor trainings are completed by staff.
• Coordinate scheduling to meet customer needs during all operating hours.
• Monitor communications and educate customers on vehicle conditions and solutions.

Skills

People management

Leadership

Communication

Time management

Safety compliance

Education

Two years related experience in automotive service management

Job description

VIP, Inc. is hiring for a Service Manager in Training at the Waterbury location. The SMII will support the Service Manager, learn VIP’s management processes, and develop into a future Service Manager.

The role focuses on delivering exceptional customer experiences and upholding VIP standards. You will lead a team, coordinate training and scheduling, and ensure safety and compliance while driving VIP programs at the store.