Automotive Service Manager — Drive CSI, Ops & Growth

Crossroads Auto Group; Loveland (CO); In loco; USD 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

401(k) matching

Dental Insurance

Employee discount

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Descrizione del lavoro

2Mazda is seeking an Automotive Service Manager to lead the service department, drive customer satisfaction, and manage the day-to-day operations. You will supervise technicians, service advisors, and parts staff while maintaining service quality and budget controls.

The role emphasizes CSI improvements, staff development, and collaborative leadership to deliver an exceptional dealership experience.

Competenze

• Three to five years of experience in an auto repair facility.
• Two plus years of supervisory experience.
• Excellent verbal and written communication and interpersonal skills.
• Must have a valid driver's license and ability to drive manual transmission vehicles.

Mansioni

• Lead the service department to maximum production while controlling costs.
• Build customer relationships and ensure CSI targets are met or exceeded.
• Oversee daily operations, scheduling, and staff development.
• Maintain proper records, warranties, and safety compliance.

Conoscenze

Communication skills

Formazione

High School diploma or equivalent

Strumenti

Dealership software

Descrizione del lavoro

2Mazda is seeking an Automotive Service Manager to lead the service department, drive customer satisfaction, and manage the day-to-day operations. You will supervise technicians, service advisors, and parts staff while maintaining service quality and budget controls.

The role emphasizes CSI improvements, staff development, and collaborative leadership to deliver an exceptional dealership experience.