Automotive Service Manager

Midas; Township of Washington (NJ); On-site; USD 55,000 - 80,000; Full time

Job summary

Midas is seeking an Automotive Service Manager to lead a team of technicians in providing high-quality automotive services. This role involves managing service department activities and ensuring compliance with company policies while fostering excellent customer service. The ideal candidate will demonstrate strong leadership and customer service skills in a fast-paced environment.

Qualifications

• Experience in managing automotive services and teams.
• Ability to communicate service recommendations effectively.

Responsibilities

• Assess skills of applicants for auto repair positions.
• Explain service recommendations and options to customers.
• Supervise repair and maintenance quality.
• Assist during staffing shortages.

Skills

Customer Service

Team Management

Automotive Knowledge

Job description

Automotive Service Manager

The Automotive Service Manager is responsible for developing and directing a team of general service technicians who exemplify the highest level of quality and customer service. He/she manages and directs all service department activities of a Midas retail store engaged in selling tires and related automotive parts and mechanical services.

This position ensures compliance to all company policies and procedures for automotive services.

Responsibilities include:

• Assess the skills and abilities of applicants for auto repair positions
• Explain service recommendations and options to customers
• Supervise repair and maintenance quality
• Pitch in when there is a staffing shortage