Automotive Service Manager

Midas; Royal Oak (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading automotive service company seeks an Automotive Service Manager to develop and lead a team of technicians at their Royal Oak location. The role includes managing service activities, ensuring adherence to quality standards, and providing exceptional customer service.

Qualifications

• Experience in automotive services and team leadership is essential.

Responsibilities

• Oversee service department activities ensuring high-quality service.
• Manage and direct a team of technicians.
• Ensure compliance with all company policies.

Skills

Customer service

Team management

Automotive knowledge

Job description

Automotive Service Manager

The Automotive Service Manager is responsible for developing and directing a team of general service technicians who exemplify the highest level of quality and customer service. He/she manages and directs all service department activities of a Midas retail store engaged in selling tires and related automotive parts and mechanical services.

This position ensures compliance to all company policies and procedures for automotive services.

Responsibilities include:

• Assess the skills and abilities of applicants for auto repair positions
• Explain service recommendations and options to customers
• Supervise repair and maintenance quality
• Pitch in when there is a staffing shortage