Future Opening: Automotive Service Manager

Midas International, LLC; Norwalk (CT); On-site; USD 40,000 - 60,000; Full time

Job summary

Midas International, LLC is seeking an Automotive Service Manager to oversee service department activities at their Norwalk location. The role focuses on providing quality customer service, managing technicians, and ensuring operational efficiency. Ideal candidates should have prior management experience in the automotive field and possess a strong knowledge of vehicles.

Qualifications

• Minimum of 2 years of store or service manager experience.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.
• Valid driver’s license required.

Responsibilities

• Manage and direct automotive and general service technicians.
• Deliver exceptional customer service and oversee vehicle inspections.
• Maintain cleanliness and organization of the facility.

Skills

Leadership ability

General automotive knowledge

Customer service

Job description

Future Opening: Automotive Service Manager

Customer Service (Full Time) • Midas NORWALK 1960

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Manage and direct all automotive and general service technicians in the operation of the shop, including:
• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers, services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers, as well as promote shop service specials
• Lead, manage, and train team while aligning with our company's vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks
• Maintain inventory counts
• Ensure overall cleanliness and organization of the facility
• Perform other duties as assigned

Qualifications

• Minimum of 2 years of store or service manager experience
• General automotive knowledge
• Leadership ability
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver’s license

Compensation: $40,000 - $60,000 per year

Join Our Team

As one of the largest destinations for automotive services, Midas is leading in developing career paths and building relationships within the communities we serve.

At Midas, we take care of everything—tires, brakes, oil—so the opportunities to grow and develop expertise with Midas are endless.

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I was referred to this position by a current employee

Who referred you?

I started working as an entry-level Oil Changer just to get my foot in the door, and within 2.5 years, I was the Assistant General Manager for the company and the Northern store's General Manager.