Automotive Service Manager

Midas / ARNAZ Auto Group; Southfield (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

A family-owned auto service retailer is seeking a Store Manager to lead operations in a fast-paced environment. The role requires strong customer service skills and management experience, with a focus on exceeding sales goals and maintaining quality standards. A competitive salary and bonus structure, along with various benefits, are offered to the right candidate.

Benefits

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Profit sharing

Vision insurance

Paid Vacation (up to 2 weeks)

Paid holidays - 8+ per year

Clean and modern environment

Qualifications

• 3-5 years Automotive Retail sales and/or management experience.
• Valid driver’s license required.
• Ability to work a flexible retail schedule.

Responsibilities

• Oversee daily operations of the service department and manage technicians.
• Ensure exceptional customer service and maintain vendor relations.
• Lead, coach, and train store employees.

Skills

Customer service

Communication

Leadership

Education

High School Diploma/GED

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Profit sharing
• Vision insurance

ARNAZ Automotive Group is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations

The Store Manager is a positive, high-energy, customer-focused position and is responsible for the overall operations of a fast-paced tire and automotive service facility. This job is 100% performance based.

Store Manager Responsibilities:

• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Provide exceptional customer service, responding promptly to customer inquiries and addressing any concerns.
• Direct the workflow in the service department, overseeing a team of technicians
• Quality check completed jobs or delegate a responsible party. Audit ROs to ensure jobs are completed correctly.
• Make sure all repair orders are getting closed in timely manner
• Meet and exceed defined objectives, store performance, and sales goals
• Maintain good working relations with vendors and equipment supply companies to provide top service and competitive pricing.
• Lead, coach, and train store employees
• Handle Daily paperwork involved with retail operations
• Inventory & Facility management
• Monitor the location and care of shop tools.

Qualifications

• 3-5 years Automotive Retail sales and/or management experience
• High School Diploma/GED is required
• Ability to communicate clearly and professionally
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Job Benefits:

• Guaranteed Base Salary + Commission Pay
• Group health insurance (BCBS)
• Paid Vacation (up to 2 weeks)
• Paid holidays - 8+ per year
• High-Volume Store Opportunity
• Clean and modern environment