Automotive Service Manager

Midas; Troy (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading automotive service company is seeking an Automotive Service Manager in Troy, Michigan. The role involves overseeing a team of technicians, ensuring high-quality customer service, and maintaining compliance with company policies. This managerial position provides an opportunity to lead service department activities and ensure excellent service in tire and automotive repairs.

Qualifications

• Experience in managing automotive service operations.
• Ability to assess skills of automotive repair applicants.
• Strong communication skills for explaining service options.

Responsibilities

• Develop and direct a team of automotive service technicians.
• Ensure compliance with company policies for automotive services.
• Supervise the quality of repairs and maintenance.

Skills

Customer Service

Team Leadership

Technical Skills

Job description

Automotive Service Manager

The Automotive Service Manager is responsible for developing and directing a team of general service technicians who exemplify the highest level of quality and customer service. He/she manages and directs all service department activities of a Midas retail store engaged in selling tires and related automotive parts and mechanical services.

This position ensures compliance to all company policies and procedures for automotive services.

Responsibilities include:

• Assess the skills and abilities of applicants for auto repair positions
• Explain service recommendations and options to customers
• Supervise repair and maintenance quality
• Pitch in when there is a staffing shortage