Automotive Service Manager

AAMCO Transmissions, Inc.; Pennsauken Township (NJ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation packages and

Incentive programs

Ongoing training and field support

Daytime work hours

Growth opportunity

Job summary

AAMCO Transmissions, Inc. is seeking a Customer Service/Sales Manager in New Jersey to build relationships with customers, drive business, and ensure outstanding service. The role emphasizes complex sales, managing leads, and coordinating with technicians to keep repairs on track.

The position offers daytime hours, ongoing training, and growth opportunities within a supportive team environment.

Qualifications

• 2–3 years of sales experience with a track record of success.
• This is not a retail sales role; complex sales experience is required.
• Excellent one-time closing skills and strong customer focus.

Responsibilities

• Manage inbound leads as well as customer satisfaction ratings
• Generate cold leads and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of customer vehicles’ repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

Skills

Sales experience

Closing skills

Customer service

Relationship building

Interpersonal skills

Multi-tasking

Fast-paced environment

Job description

As a Customer Service/SalesManageryou will be responsible for building relationships with new and existing customers to drive business and ensure outstanding customer service.

Position Responsibilities:

• Manage inbound leads as well as customer satisfaction ratings
• Generate cold leads and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of customer vehicles’ repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• Daytime work hours
• Growth opportunity

Job Requirements:

• Minimum of 2-3 years of sales experience with a track record of success
• This is not a retail sales role! Complex sales experience is required
• Excellent one time closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast paced environment
• Honest, goal-oriented and energetic team player
• Must have valid driver's license