Automotive Service Manager

AAMCO Transmissions and Total Car Care; Manassas (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Training & support

Daytime hours

Growth opportunities

Job summary

AAMCO Transmissions and Total Car Care in Manassas, VA seeks an experienced Manager to lead day-to-day operations and drive sales growth. The role involves managing customer interactions, coordinating with technicians, and ensuring service quality.

You will perform high-volume outreach, consult with customers, and build lasting relationships while maintaining service standards in a fast-paced center environment. Daytime hours and growth opportunities are offered.

Qualifications

• Minimum of 2 years of sales experience.
• Excellent closing skills.
• Strong commitment to customer service and relationship building.
• Ability to communicate and use interpersonal skills at a sustained high level.
• Capable of multi-tasking and executing in a fast-paced environment.
• Coachable, honest and goal-oriented team player.
• Must have valid driver's license.

Responsibilities

• Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close).
• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales.
• Meet, greet and recommend services to customers.
• Manage technician workflow and the status of the customers vehicles' repairs.
• Order parts and inventory.
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.

Skills

Phone sales

Closing skills

Customer service

Interpersonal skills

Multi-tasking

Team player

Driver's license

Job description

We are looking for an experienced Manager to join our team! A Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team.

Position Responsibilities

• Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close)
• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles' repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• Daytime work hours
• Growth opportunity

Job Requirements

• Minimum of 2 years of sales experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license