Automotive Service Manager

AAMCO Transmissions, Inc.; Manassas (VA); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive compensation

Incentive programs

Ongoing training and field support

Daytime work hours

Growth opportunity

Job summary

AAMCO Transmissions, Inc. in Manassas, VA seeks an experienced Manager to drive sales and run day-to-day operations, including supervising the technical team and ensuring top customer service.

You will lead efforts to grow the customer base, improve service quality, and maintain strong client relationships. This role requires strong closing skills, excellent communication, and the ability to multi-task in a fast-paced environment.

Qualifications

• Minimum 2 years of sales experience.
• Excellent closing and communication abilities.
• Strong customer-service mindset and relationship-building skills.

Responsibilities

• Make a high volume of warm calls to potential customers and close sales in one call.
• Engage and consult incoming customers in-person and by phone to generate and close sales.
• Meet, greet and recommend services to customers.
• Manage technician workflow and the status of vehicle repairs.
• Order parts and inventory.
• Deliver high level of customer service and quality control across the center.

Skills

Sales experience

Closing skills

Customer service

Relationship building

Phone sales

Communication skills

Team player

Multitasking

Job description

We are looking for an experienced Manager to join our team!

A Sales Managertakes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team.

Position Responsibilities:

• Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close)
• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles’ repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• Daytime work hours
• Growth opportunity

Job Requirements:

• Minimum of 2years of sales experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license