Automotive Service Manager

AAMCO Transmissions, Inc.; Fayetteville (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation packages

Ongoing training and field support

Daytime work hours

Growth opportunity

Job summary

AAMCO Transmissions, Inc. in Fayetteville, NC is seeking an experienced Manager to lead our team. You will perform high-volume warm calls, engage customers in-person and by phone to close sales, meet and greet customers, and oversee technician workflow and vehicle repairs.

Responsibilities include parts ordering, inventory management, and delivering exceptional customer service with quality control across operations. Daytime hours and growth opportunities are offered.

Qualifications

• Minimum 2 years of sales experience with a focus on closing deals.
• Strong commitment to customer service and relationship building.
• Excellent closing and interpersonal skills for high-pressure sales.
• Ability to communicate effectively and multitask in a fast-paced setting.
• Coachable, honest, goal-oriented team player with a valid driver’s license.

Responsibilities

• Perform a high volume of warm calls and close sales on first contact.
• Engage customers in-person and by phone to generate and close sales.
• Meet, greet and recommend services to customers.
• Manage technician workflow and vehicle repair status.
• Order parts and manage inventory.
• Deliver high level customer service and quality control across operations.

Skills

Phone sales

Closing skills

Customer service

Relationship building

Multi-tasking

Team player

Job description

We are looking for an experienced Manager to join our team!

Position Responsibilities:

• Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close)
• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles' repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• Daytime work hours
• Growth opportunity

Job Requirements:

• Minimum of 2years of sales experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license