Automotive Service Lead & Sales Specialist

Sun Auto Tire & Service; Paducah (KY); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with 2%

Discounted Services

Opportunity for Advancement

Job summary

Plaza Tire Service, powered by The Sun Auto Network, is seeking an Assistant Manager in Paducah, KY to drive service sales and oversee daily shop operations. You will greet customers, document concerns, quote services, and supervise the team on duty when the store manager is away.

This role requires promoting services, tracking returns and warranties, and maintaining high standards of customer care in a process-driven environment.

Qualifications

• High School Diploma or equivalent.
• Experience as a Service Advisor is helpful, but not required.
• Experience in sales, customer service or automotive field.
• Professional appearance and ability to work in a process driven environment.
• Possess valid driver’s license.
• Must be at least 18 years old.
• Ability to work a minimum of five days per week, including Saturday’s.

Responsibilities

• Greet customers professionally in person and on the phone.
• Document customer concerns and inspect vehicles to identify service needs.
• Recommend services and document recommendations in the customer file.
• Promote services, parts and accessories; communicate recommendations from technicians.
• Provide accurate quotes including cost and time; give updates throughout service.
• Process tickets with proper cashing out, warranties, and explanations.
• Conduct post-repair follow-ups to ensure customer satisfaction.
• Track new/cores/warranty parts for customers.
• Other duties as assigned.

Skills

Customer service

Sales experience

Automotive knowledge

Communication skills

Professional appearance

Driver's license

Age 18+

Availability

Education

High School Diploma or equivalent

Job description

Plaza Tire Service, powered by The Sun Auto Network, is seeking an Assistant Manager in Paducah, KY to drive service sales and oversee daily shop operations. You will greet customers, document concerns, quote services, and supervise the team on duty when the store manager is away.

This role requires promoting services, tracking returns and warranties, and maintaining high standards of customer care in a process-driven environment.