Automotive Service Lead - Quick, Trusted Customer Experience

Grease Monkey; Florida; On-site; USD 42,000 - 56,000; Full time

Job summary

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager in daily operations. The role balances time between the service bay, front counter, and back office to ensure fast, friendly, high-quality automotive service.

You'll lead by example, coach technicians and service advisors, and help drive safety, efficiency, and customer satisfaction while maintaining a clean, well-run location in Florida. This is a hands-on leadership position with growth potential.

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.
• Preferred ASE certification(s) or willingness to obtain certifications.

Responsibilities

• Lead daily operations and supervise the location in the manager's absence.
• Coach, train, and motivate technicians and service advisors to deliver high-quality service.
• Assist with scheduling to ensure proper coverage during peak hours and busy seasons.
• Onboard and train new team members on service procedures, POS systems, and customer service standards.

Skills

Team leadership

Strong communication

Customer-facing

Cash handling

Education

High school diploma or equivalent

ASE certification(s) or willingness to obtain certifications

Tools

POS systems

Inventory systems

Job description

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager in daily operations. The role balances time between the service bay, front counter, and back office to ensure fast, friendly, high-quality automotive service.

You'll lead by example, coach technicians and service advisors, and help drive safety, efficiency, and customer satisfaction while maintaining a clean, well-run location in Florida. This is a hands-on leadership position with growth potential.