Automotive Service Lead — Lead, Sell & Elevate Team

Burt Brothers Tire & Service, Inc.; Riverton (UT); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Discounts on Products and Services

Paid Training and ASE Certifications

Job summary

Big Brand Tire & Service in Riverton, UT is seeking an automotive service leader to guide daily operations, mentor advisors and techs, and uphold high safety and service standards.

You will own the guest experience, translate inspections into clear recommendations, manage inventory, scheduling, and KPI tracking, and cover the Store Manager when needed. This role values dependable problem-solvers who thrive in a busy shop and are committed to growth and teamwork.

Qualifications

• 1–3 years in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.

Responsibilities

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient.
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence.
• Bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS).
• Cover the deck when the Store Manager is out; model elite standards on every shift.

Skills

Automotive leadership

Service sales

Team leadership

Communication

Problem solving

Availability

Job description

Big Brand Tire & Service in Riverton, UT is seeking an automotive service leader to guide daily operations, mentor advisors and techs, and uphold high safety and service standards.

You will own the guest experience, translate inspections into clear recommendations, manage inventory, scheduling, and KPI tracking, and cover the Store Manager when needed. This role values dependable problem-solvers who thrive in a busy shop and are committed to growth and teamwork.