Automotive Service Leader: Team Coach & Guest Experience

Tucker Tire Company; Colorado; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Health Savings and Flexible Spending

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Discounts on Products and Services

Employee Referral Program

Paid Training and ASE Certification

Job summary

Big Brand Tire Co. is seeking an automotive service manager to lead from the front—open/close, set the daily game plan, keep the shop safe, clean, and efficient, and help the team run smoothly during peak times.

You will own the guest experience: greet customers, advise on needed work, build estimates, explain what’s required, and close sales with confidence. You’ll bridge techs and customers, translating inspections into trusted recommendations, and coach advisors and technicians while tracking

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance).
• Ability to lead a team in a high-volume, fast-paced environment.

Responsibilities

• Open/close shop, set the daily game plan, keep the shop safe, clean, and efficient.
• Greet customers, advise, build estimates, explain work clearly, close sales with confidence.
• Bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS).
• Cover the deck when the Store Manager is out; model elite standards on every shift.

Skills

Leadership

Communication

Service sales

Job description

Big Brand Tire Co. is seeking an automotive service manager to lead from the front—open/close, set the daily game plan, keep the shop safe, clean, and efficient, and help the team run smoothly during peak times.

You will own the guest experience: greet customers, advise on needed work, build estimates, explain what’s required, and close sales with confidence. You’ll bridge techs and customers, translating inspections into trusted recommendations, and coach advisors and technicians while tracking