Automotive Service Lead: Lead, Sell & Deliver

Automotive Outfitters; Colorado Springs (CO); Presencial; USD 50.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

Health Savings Account

Flexible Paid Time Off

Paid Holidays

401(K) with company match

Employee Training and ASE certs

Discounts on products and services

Career growth opportunities

Employee Referral Program

Descripción de la vacante

Big Brand Tire Co. in Colorado Springs is seeking an automotive service management leader to drive guest satisfaction, team performance, and efficient daily operations. You will coach advisors and technicians, build accurate estimates, and communicate recommendations clearly to customers.

Ideal candidates bring 1–3 years in service management, a strong sales background, and the ability to lead in a high-volume, fast-paced shop. Weekend availability is required for peak times.

Formación

• 1–3 years of automotive service management or retail repair leadership experience.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.

Responsabilidades

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient.
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence.
• Bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, OSHA/EHS compliance.
• Cover the deck when the Store Manager is out; model elite standards on every shift.

Conocimientos

Team leadership

Customer service

Problem solving

Communication

Descripción del empleo

Big Brand Tire Co. in Colorado Springs is seeking an automotive service management leader to drive guest satisfaction, team performance, and efficient daily operations. You will coach advisors and technicians, build accurate estimates, and communicate recommendations clearly to customers.

Ideal candidates bring 1–3 years in service management, a strong sales background, and the ability to lead in a high-volume, fast-paced shop. Weekend availability is required for peak times.