Automotive Service Lead — Grow, Lead & Delight Guests

Big Brand Tire & Service; Riverton (UT); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive pay

Commission opportunities

Overtime opportunities

Paid vacation

Health insurance

Dental/Vision insurance

401(k) with match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth

Job summary

Big Brand Tire & Service in Riverton, UT is seeking an Automotive Assistant Manager to lead daily shop operations, greet customers, develop estimates, and ensure safe, efficient service.

You will bridge technicians and customers, coach advisors and technicians, manage inventory and scheduling, and help drive guest satisfaction and growth. This role offers a path to store management and rewards performance.

Qualifications

• 1–3 years in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs.
• Self-starter who thrives on results, accountability and growth.
• Open availability, including weekends, to lead and support the team during peak business times.

Responsibilities

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient.
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence.
• Bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS).
• Cover the deck when the Store Manager is out; model elite standards on every shift.

Skills

Team leadership

Service sales

Communication

Problem-solving

Driver's license

Lifting ability

Weekend availability

Job description

Big Brand Tire & Service in Riverton, UT is seeking an Automotive Assistant Manager to lead daily shop operations, greet customers, develop estimates, and ensure safe, efficient service.

You will bridge technicians and customers, coach advisors and technicians, manage inventory and scheduling, and help drive guest satisfaction and growth. This role offers a path to store management and rewards performance.