Automotive Service Leader: Grow a High-Impact Team

Hurricane Tire; Arroyo Grande (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Health Savings and Flexible Spending

Supplemental Insurances (Life and S&D)

Employee Assistance Program

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Discounts on Products and Services

Employee Referral Program

Paid Training and ASE Certifications

Career Growth Opportunities

Job summary

Big Brand Tire & Service is seeking an experienced automotive service manager to lead the service team, coach technicians and advisors, and ensure seamless customer interactions. You’ll bridge the gap between mechanics and customers by explaining repairs, recommending services, and closing sales with confidence.

In a high-volume, fast-paced store, you’ll drive performance by meeting sales and service targets while collaborating with the Store Manager on daily operations, scheduling, and safety

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs.
• Open availability, including weekends, to lead and support the team during peak business times.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world-class service that builds loyalty and trust

Skills

Team leadership

Sales skills

Customer communication

Problem solving

Retail automotive knowledge

Job description

Big Brand Tire & Service is seeking an experienced automotive service manager to lead the service team, coach technicians and advisors, and ensure seamless customer interactions. You’ll bridge the gap between mechanics and customers by explaining repairs, recommending services, and closing sales with confidence.

In a high-volume, fast-paced store, you’ll drive performance by meeting sales and service targets while collaborating with the Store Manager on daily operations, scheduling, and safety