Automotive Service Lead - Assistant Manager Path

Midas Auto Experts; Atlantic City (NJ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Job summary

Midas Auto Experts in Atlantic City, NJ is seeking an Automotive Service Assistant Manager to lead the service department, overseeing technicians and shop operations.

This developmental role focuses on training, promoting from within, and delivering excellent customer service while maintaining safety and efficiency.

Ideal candidates have automotive knowledge, leadership skills, and a flexible retail schedule; weekend/evening work may be required.

Qualifications

• 1+ years store/service assistant manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license.

Responsibilities

• Manage and direct all automotive and general service technicians in the shop.
• Maintain a safe, secure, and trustworthy work environment.
• Liaise between managers, customers, and employees.
• Fill in for Manager in times of absence; make executive decisions, hold meetings and provide accountability.
• Support ongoing learning and development of team members.
• Establish strategic goals by gathering information from reporting documents.
• Define objectives, identify trends and evaluate options, choose a course of action and evaluate outcomes.
• Lead by example, manage and train team while aligning with company values and creed.
• Ensure policies and procedures are followed by all employees.
• Deliver exceptional customer service while listening and consulting customers.
• Oversee vehicle inspections and prepare repair orders; source parts.
• Discuss pricing estimates with customers and promote shop services and financing options.
• Monitor the quality of all vehicles being signed out.
• Supervise up to 10 employees.
• Monitor inventory levels and manage ordering/receiving.
• Maintain a clean and organized job site.
• Other duties as assigned.

Skills

Automotive knowledge

Customer service

Communication

Leadership

Team building

Flexibility

Job description

Midas Auto Experts in Atlantic City, NJ is seeking an Automotive Service Assistant Manager to lead the service department, overseeing technicians and shop operations.

This developmental role focuses on training, promoting from within, and delivering excellent customer service while maintaining safety and efficiency.

Ideal candidates have automotive knowledge, leadership skills, and a flexible retail schedule; weekend/evening work may be required.