Automotive Service Manager - Lead Shop & Team

Midas Auto Experts; Egg Harbor Township (NJ); Sur place; USD 42 000 - 68 000; Plein temps

Avantages offerts par ce poste

401(k)

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Résumé du poste

Midas Auto Experts in New Jersey is seeking an Automotive Service Assistant Manager to direct the service department and coordinate technicians in diagnosing and repairing customer vehicles. You will lead a team of technicians, maintain safety standards, manage scheduling, and ensure exceptional customer service while aligning with company goals and training opportunities.

This on-site role offers growth within a respected ASE-driven shop and benefits such as a 401(k), health insurance, and paid

Qualifications

• A minimum of 1 years of store or service assistant manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Responsabilités

• Help ensures a safe, secure, and trustworthy work environment.
• Liaise between managers, customers, and employees.
• Fill in for Manager in times of absence. Make executive decisions, hold meetings and provide accountability.
• Support ongoing learning and development of team members.
• Establishes strategic goals by gathering information from reporting documents.
• Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.
• Lead by example, manage, and train team while keeping in tune with our companies’ vision, purpose, core values and employee creed.
• Help ensure that all policies and procedures are being followed by all employees.
• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
• Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.
• Monitor the quality of all vehicles being signed out.
• Ability to successfully supervise up to 10 employees.
• Closely monitor inventory levels while managing product ordering and receipt.
• Maintaining a clean and organized job site.
• Other duties as assigned.

Connaissances

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Flexible retail schedule

Valid driver’s license

Description du poste

Midas Auto Experts in New Jersey is seeking an Automotive Service Assistant Manager to direct the service department and coordinate technicians in diagnosing and repairing customer vehicles. You will lead a team of technicians, maintain safety standards, manage scheduling, and ensure exceptional customer service while aligning with company goals and training opportunities.

This on-site role offers growth within a respected ASE-driven shop and benefits such as a 401(k), health insurance, and paid