Automotive Service Lead — Growth Path to Manager

Midas Auto Experts; Gloucester Township (NJ); Presencial; USD 45 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Employee discounts

Health insurance

Paid time off

Resumo da oferta

Midas Auto Experts in New Jersey is seeking an Automotive Service Assistant Manager to direct all service department activities in a tire and automotive shop. This developmental role trains within the store and promotes from within.

You will lead technicians, ensure safety, deliver exceptional customer service, and build comprehensive repair orders with parts sourcing, pricing discussions, and service promotions.

Qualificações

• A minimum of 1 years of store or service assistant manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Responsabilidades

• Manage and direct all automotive and general service technicians in the operation of the shop.
• Ensure a safe, secure, and trustworthy work environment.
• Liaise between managers, customers, and employees.
• Fill in for Manager in times of absence; make executive decisions and hold meetings.
• Support ongoing learning and development of team members.
• Establish strategic goals by gathering information from reporting documents.
• Define objectives and evaluate trends to decide actions.
• Lead by example and train the team aligned with company values.
• Ensure policies and procedures are followed by all employees.
• Deliver exceptional customer service while listening to and consulting customers.
• Oversee complete vehicle inspections and build computerized repair orders with parts sourcing.
• Discuss pricing estimates with customers and promote service specials and financing options.
• Monitor the quality of vehicles signed out.
• Supervise up to 10 employees.
• Monitor inventory levels and manage product ordering and receipt.
• Maintain a clean and organized job site.
• Other duties as assigned.

Conhecimentos

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Flexible retail schedule

Valid driver’s license

Descrição da oferta de emprego

Midas Auto Experts in New Jersey is seeking an Automotive Service Assistant Manager to direct all service department activities in a tire and automotive shop. This developmental role trains within the store and promotes from within.

You will lead technicians, ensure safety, deliver exceptional customer service, and build comprehensive repair orders with parts sourcing, pricing discussions, and service promotions.