Automotive Service Lane Assistant — Path to Service Advisor

McGrath Automotive Group; Dubuque (IA); Hybrid; USD 31,000 - 41,000; Full time

Benefits offered by this job

PTO from Day 1

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Career development

Promotions from within

Collaborative culture

Job summary

McGrath Hyundai Volkswagen of Dubuque is seeking a dependable Service Lane Assistant to support our busy service department. This hands-on role moves vehicles, assists Service Advisors, and helps day-to-day operations. You will gain exposure to repair orders, dealership systems, and the overall service process.

This position offers a path into a Service Advisor role and a supportive team culture, with opportunities to learn and grow within the McGrath organization.

Qualifications

• Valid driver’s license and clean driving record
• Reliable, punctual, and dependable work history
• Friendly and professional communication skills
• Willingness to learn dealership processes and systems

Responsibilities

• Move customer vehicles out of the service lane and stage them in designated areas
• Assist Service Advisors with vehicle movement, paperwork, customer needs, and daily service lane operations
• Maintain an organized and efficient flow of vehicles through the service department
• Use dealership computer systems to assist with service-related tasks and vehicle information
• Gain exposure to Service Advisor responsibilities, repair orders, and dealership service processes
• Keep the service lane, customer areas, and vehicle staging areas clean and organized
• Assist with snow and ice removal around the service drive and dealership as needed
• Support technicians, Service Advisors, and management with additional department responsibilities as assigned

Skills

Customer service

Organization

Communication

Reliability

Learn dealership systems

Tools

Dealership software

Job description

McGrath Hyundai Volkswagen of Dubuque is seeking a dependable Service Lane Assistant to support our busy service department. This hands-on role moves vehicles, assists Service Advisors, and helps day-to-day operations. You will gain exposure to repair orders, dealership systems, and the overall service process.

This position offers a path into a Service Advisor role and a supportive team culture, with opportunities to learn and grow within the McGrath organization.