Service Lane Assistant — Grow into a Service Advisor

Mcgrathbgc; Dubuque (IA); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

PTO starting Day 1

Health, Dental, and Vision Insurance

401(k) with Company Match

Career development with a potential to

Pathway into a Service Advisor role

Job summary

McGrath Hyundai Volkswagen of Dubuque is seeking a dependable Service Lane Assistant to support the busy service department. This role moves vehicles, assists Service Advisors, and helps with day-to-day tasks, gaining hands-on exposure to customer communication and dealership systems.

This entry-level position is a stepping stone into a Service Advisor career, offering learning opportunities and growth within the department. A strong work ethic and willingness to learn are essential.

Qualifications

• Valid driver’s license with a clean driving record.
• Comfortable navigating computer systems and learning dealership-specific software.

Responsibilities

• Move customer vehicles out of the service lane and stage them in designated areas.
• Assist Service Advisors with vehicle movement, paperwork, customer needs, and daily service lane operations.
• Help maintain an organized and efficient flow of vehicles through the service department.
• Use dealership computer systems to assist with service-related tasks and vehicle information.
• Gain exposure to Service Advisor responsibilities, repair orders, and dealership service processes.
• Keep the service lane, customer areas, and vehicle staging areas clean and organized.
• Assist with snow and ice removal around the service drive and dealership as needed.
• Support technicians, Service Advisors, and management with additional department responsibilities as assigned.

Skills

Valid driver’s license

Customer-focused

Reliable/punctual

Organizational skills

Team player

Willingness to learn

Tools

Dealership software

Job description

McGrath Hyundai Volkswagen of Dubuque is seeking a dependable Service Lane Assistant to support the busy service department. This role moves vehicles, assists Service Advisors, and helps with day-to-day tasks, gaining hands-on exposure to customer communication and dealership systems.

This entry-level position is a stepping stone into a Service Advisor career, offering learning opportunities and growth within the department. A strong work ethic and willingness to learn are essential.