Automotive Service Front Desk & Guest Relations

DARCARS Automotive Group; Tenafly (NJ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Career advancement

Community service initiatives

Job summary

DARCARS of Tenafly in New Jersey is seeking an Automotive Service Cashier / Receptionist to be the frontline representative of the dealership. You will greet customers in person and on the phone, directing them to the right department and assisting with basic inquiries.

You will also support sales staff with tasks like processing dealer tags and gas tickets, while maintaining level-headed professionalism in a fast-paced environment. This is a full‑time role with equal opportunity employment.

Qualifications

• Clear and pleasant telephone communication with customers and colleagues.
• Strong verbal and written communication.
• Ability to convey professionalism and competence.

Responsibilities

• Greet showroom customers and determine the nature of their visit.
• Direct customers to the correct department and notify the salesperson when a customer is waiting.
• Answer basic inquiries and route more extensive questions to the appropriate person.
• Enter data into computer-based prospect tracking system; manage switchboard.

Skills

Customer service

Multilingual (Spanish)

Communication skills

Professional appearance

Telephone etiquette

Team player

Education

High school diploma or GED

Job description

DARCARS of Tenafly in New Jersey is seeking an Automotive Service Cashier / Receptionist to be the frontline representative of the dealership. You will greet customers in person and on the phone, directing them to the right department and assisting with basic inquiries.

You will also support sales staff with tasks like processing dealer tags and gas tickets, while maintaining level-headed professionalism in a fast-paced environment. This is a full‑time role with equal opportunity employment.