Auto Service Front Desk | Multilingual Receptionist

Darcars; Greenwich (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Benefits Plan

Employee discounts on vehicle, parts,&

Internal career advancement

Community service initiatives

Job summary

DARCARS of Greenwich is hiring an Automotive Service Cashier / Receptionist. You will be the front-line representative, greeting showroom customers and directing them to the appropriate department while handling calls and basic inquiries.

You will assist in dealer tag administration and day-to-day service support, with opportunities to contribute to clerical and accounting tasks. The role requires strong customer service, clear communication, and the ability to work in a fast-paced, team-focused

Qualifications

• Must be able to speak clearly and convey professionalism to callers and customers.
• Strong communication skills with customers and employees.
• Spanish language ability is a plus.
• Commitment to customer service.
• Ability to read, comprehend instructions and policy documents; converse with customers.

Responsibilities

• Greet showroom customers and determine the nature of their visit.
• Direct customers to the correct department and notify the appropriate salesperson.
• Answer basic customer inquiries and refer more extensive inquiries to the right person.
• Enter data into the prospect tracking system.
• Manage the switchboard and communication with callers professionally.
• Take thorough messages with name, company, time and purpose.
• Distribute messages promptly to appropriate parties.
• Provide basic information to general inquiries.
• Update and distribute the company telephone roster as needed.
• Perform clerical and accounting duties as assigned by controller or GSM.
• Serve as showroom greeter and support other roles.
• Make transaction receipts for sale and service department if applicable.

Skills

Customer service

Communication

Multilingual Spanish

Team player

Flexible schedule

Education

High school diploma or GED

Job description

DARCARS of Greenwich is hiring an Automotive Service Cashier / Receptionist. You will be the front-line representative, greeting showroom customers and directing them to the appropriate department while handling calls and basic inquiries.

You will assist in dealer tag administration and day-to-day service support, with opportunities to contribute to clerical and accounting tasks. The role requires strong customer service, clear communication, and the ability to work in a fast-paced, team-focused