Automotive Service Front Desk Concierge

Darcars; Englewood (NJ); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Comprehensive Benefits Plan including

Employee discounts on vehicle Purch

Internal career advancement

Community service initiatives

Job summary

DARCARS of Englewood is seeking an Automotive Service Cashier / Receptionist to be the front-line representative of the dealership. You will greet showroom customers, direct them to the appropriate department, answer basic inquiries, and help with day-to-day showroom operations in a professional, friendly manner.

Responsibilities include handling the switchboard, taking messages, updating the telephone roster, data entry into the prospect tracking system, and providing basic information to

Responsibilities

• Greet showroom customers and determine the nature of their visit.
• Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a salesperson.
• Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
• Enter data into computer operated prospect tracking system.
• Manage switch board.
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the time they are put on hold.
• Take thorough messages indicating the caller’s first and last name, company name if applicable, the time, and the message the caller wishes to leave.
• Communicate messages to all appropriate parties in a timely manner.
• Provide basic information to callers who have general inquiries.
• Update and distribute company telephone roster when necessary.
• Perform clerical duties and accounting duties as assigned by controller or GSM.
• Serve as showroom greeter.
• Other duties assigned by management.
• Make transaction receipts for sale and service department*if applicable

Job description

DARCARS of Englewood is seeking an Automotive Service Cashier / Receptionist to be the front-line representative of the dealership. You will greet showroom customers, direct them to the appropriate department, answer basic inquiries, and help with day-to-day showroom operations in a professional, friendly manner.

Responsibilities include handling the switchboard, taking messages, updating the telephone roster, data entry into the prospect tracking system, and providing basic information to