Automotive Service Experience Advisor

Auburnhonda; Auburn (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

401(k) with Company Match

Opportunity for Advancement

Non-Smoking Workplace

Drug Free Workplace

Job summary

Auburnhonda is seeking an Automotive Service Advisor to act as the primary communication link for service activities. The role requires a high school diploma, a year of experience in a dealership or large facility, and strong technical and customer service skills. Responsibilities include scheduling customer services, managing repair expectations, and ensuring quality control. The position offers competitive pay based on experience along with medical benefits, vacation, and a 401(k) with company match. Join Auburnhonda and provide world-class customer service.

Qualifications

• Must have at least one year of dealer-level or large facility experience.
• Valid and unrestricted driver's license and a clean driving record required.
• Outstanding communication skills and professional appearance are necessary.

Responsibilities

• Schedule service for customers in person or by phone.
• Follow up on repair status to ensure timeliness.
• Make repair recommendations and manage customer expectations.
• Ensure completed repairs have undergone quality control.
• Maintain knowledge of vehicle operations and regulations.

Skills

Communication skills

Customer service

Technical knowledge

Basic computer skills

Education

High school diploma or GED

Job description

Auburnhonda is seeking an Automotive Service Advisor to act as the primary communication link for service activities. The role requires a high school diploma, a year of experience in a dealership or large facility, and strong technical and customer service skills. Responsibilities include scheduling customer services, managing repair expectations, and ensuring quality control. The position offers competitive pay based on experience along with medical benefits, vacation, and a 401(k) with company match. Join Auburnhonda and provide world-class customer service.