Automotive Service Advisor - Elevate Customer Experience

Sonic Automotive; Birmingham (AL); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid time off

Automotive Concierge Service

Job summary

A prominent automotive dealership in Birmingham, AL seeks an Internal Advisor for customer service and scheduling. This role involves greeting customers, managing service appointments, and providing accurate cost estimates for repairs. Candidates should have two years of dealership experience, strong communication skills, a high school diploma, and general knowledge of vehicle operations. Exceptional customer service and adherence to safety regulations are essential. Join us for a rewarding career with competitive pay!

Qualifications

• Two years of experience in a dealership position is required.
• Ability to read and comprehend instructions and information.
• Excellent oral and written communication skills.

Responsibilities

• Schedules service appointments and obtains customer and vehicle data.
• Greets customers in a timely and friendly manner.
• Provides complete and accurate written cost estimates for labor and parts.

Skills

Communication skills

Customer service orientation

Vehicle mechanical knowledge

Education

High school diploma or equivalent

Tools

Computer software for scheduling

ASE certification (preferred)

Job description

A prominent automotive dealership in Birmingham, AL seeks an Internal Advisor for customer service and scheduling. This role involves greeting customers, managing service appointments, and providing accurate cost estimates for repairs. Candidates should have two years of dealership experience, strong communication skills, a high school diploma, and general knowledge of vehicle operations. Exceptional customer service and adherence to safety regulations are essential. Join us for a rewarding career with competitive pay!