Service Advisor: Elevate Customer Experience & Service Profit

Sonic Automotive; Birmingham (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive training

Competitive compensation

Unparalleled benefits

Job summary

A leading automotive company in Birmingham, AL is seeking an experienced Service Advisor to enhance customer satisfaction in the service department. The ideal candidate must have dealership experience, excellent communication skills, and be able to provide accurate cost estimates. This role includes managing service appointments and ensuring compliance with safety regulations. Enjoy competitive compensation and comprehensive training in a supportive environment.

Qualifications

• Must have dealership experience.
• Two years of experience in a dealership position.
• Ability to read and comprehend instructions and information.

Responsibilities

• Schedules service appointments and obtains customer and vehicle data.
• Greets customers in a timely manner.
• Provides accurate written cost estimates for labor and parts.

Skills

Dealership experience

Excellent communication skills

Sales experience

Education

High school diploma or equivalent

Job description

A leading automotive company in Birmingham, AL is seeking an experienced Service Advisor to enhance customer satisfaction in the service department. The ideal candidate must have dealership experience, excellent communication skills, and be able to provide accurate cost estimates. This role includes managing service appointments and ensuring compliance with safety regulations. Enjoy competitive compensation and comprehensive training in a supportive environment.