Automotive Service & Diagnostics Manager

Kalidy Kia; Edmond (OK); Presencial; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid vacation & sick leave

Health, dental & vision

Resumo da oferta

Kalidy Kia in Edmond, OK is seeking an Automotive Service Advisor to guide customers on routine maintenance, identify problems, and schedule service. The role involves communicating estimates, testing vehicles, and coordinating with technicians to ensure timely repairs.

Responsibilities include maintaining pricing guides, implementing quality controls, and upholding high customer satisfaction. Prior experience and a high school diploma are required.

Qualificações

• High school diploma or equivalent required.
• Minimum two years of automotive service advisor experience.

Responsabilidades

• Advise customers about routine maintenance.
• Identify mechanical problems via questioning, inspection, or road test.
• Handle customer complaints and schedule service appointments.
• Test drive with customer as needed to confirm the problem or refer to test technician.
• Notify dispatcher of incoming work and keep customers informed about estimates and time requirements.
• Keep service department forms, menus and pricing guides up to date.
• Implement a quality control process to eliminate comebacks.
• Maintain high customer satisfaction standards.

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Kalidy Kia in Edmond, OK is seeking an Automotive Service Advisor to guide customers on routine maintenance, identify problems, and schedule service. The role involves communicating estimates, testing vehicles, and coordinating with technicians to ensure timely repairs.

Responsibilities include maintaining pricing guides, implementing quality controls, and upholding high customer satisfaction. Prior experience and a high school diploma are required.