Automotive Service Consultant | Customer Experience Champion

Bachman Hyundai; Jeffersonville (IN); On-site; USD 42,000 - 66,000; Full time

Job summary

Bachman Hyundai in Jeffersonville, IN is seeking an Automotive Service Consultant. You will assist clients with vehicle maintenance decisions, explain necessary repairs, and coordinate service orders using CDK and dealership software. Customer satisfaction is the core focus.

Ideal candidates communicate clearly, manage multiple repair orders, and maintain organized records while using tools like Word, Excel, Outlook and Microsoft 365.

Qualifications

• Experience guiding customers through vehicle maintenance and service options.
• Ability to explain repairs in clear terms to customers.
• Strong time management and organization to coordinate multiple repair orders.

Responsibilities

• Greet customers and help determine service needs.
• Explain maintenance items and provide clear estimates to customers.
• Coordinate service orders across stages to ensure timely completion and satisfaction.

Skills

Customer care

Time management

Communication

Team interaction

Tools

CDK

Podium

XTime

Drive Centric

Microsoft 365

Word

Excel

Outlook

Teams

Job description

Bachman Hyundai in Jeffersonville, IN is seeking an Automotive Service Consultant. You will assist clients with vehicle maintenance decisions, explain necessary repairs, and coordinate service orders using CDK and dealership software. Customer satisfaction is the core focus.

Ideal candidates communicate clearly, manage multiple repair orders, and maintain organized records while using tools like Word, Excel, Outlook and Microsoft 365.