Automotive Service Concierge - Growth & Benefits

Halleen Kia of Sandusky; Sandusky (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Discounts on products and services

Job summary

Halleen Kia of Sandusky is hiring a full-time Service Advisor to manage customer experiences in the service lane. As the first point of contact, you’ll provide excellent service and convey repair processes while ensuring customer satisfaction.

You will oversee the flow of the Drive Lane, manage inquiries, and optimize technician schedules. We encourage candidates from customer service backgrounds to apply and emphasize the importance of a friendly and organized personality.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Fantastic communication skills with customers.

Responsibilities

• Oversee flow of Drive Lane and ensure effective service.
• Provide concierge support for all owner inquiries.
• Ensure daily inventory of technicians' time is sold.

Skills

Customer service

Time management

Communication skills

Organizational skills

Job description

Halleen Kia of Sandusky is hiring a full-time Service Advisor to manage customer experiences in the service lane. As the first point of contact, you’ll provide excellent service and convey repair processes while ensuring customer satisfaction.

You will oversee the flow of the Drive Lane, manage inquiries, and optimize technician schedules. We encourage candidates from customer service backgrounds to apply and emphasize the importance of a friendly and organized personality.