Automotive Service Advisor: Customer Experience Leader

Halleen West; North Olmsted (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Health and wellness

Flexible Work Schedule

Discounts on products and services

Job summary

Halleen West in North Olmsted is seeking a Full-Time Service Advisor to enhance customer experience. In this role, you will be the first point of contact for customers, ensuring effective service and managing technician schedules.

The ideal candidate will possess fantastic communication skills and a friendly demeanor. We welcome individuals transitioning from customer service or retail roles. Employees enjoy benefits like medical, 401K, and flexible schedules.

Qualifications

• Previous experience in customer service or hospitality is preferred.
• Willingness to submit to a background check and drug screen.

Responsibilities

• Oversee flow of Drive Lane to ensure prompt service.
• Take ownership of customer's experience for a positive impression.
• Provide concierge support for inquiries to prevent mishandling.
• Sell daily inventory of technicians' time to service customers.

Skills

Organized personality

Friendly personality

Time management skills

Communication skills

Professional appearance

Clean driving record

Job description

Halleen West in North Olmsted is seeking a Full-Time Service Advisor to enhance customer experience. In this role, you will be the first point of contact for customers, ensuring effective service and managing technician schedules.

The ideal candidate will possess fantastic communication skills and a friendly demeanor. We welcome individuals transitioning from customer service or retail roles. Employees enjoy benefits like medical, 401K, and flexible schedules.