Automotive Service Concierge & Advisor — Fast-Paced Growth

Burlingtonkia; Greensboro (NC); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

401(k)

Paid Holidays

Paid Vacation

Health, Dental and Vision insurance

Basic Life Insurance

Accident and Critical Illness insurance

Growth opportunities

Competitive pay plans

Job summary

Burlingtonkia in Greensboro, North Carolina is looking for Service Advisors dedicated to enhancing customer experience in the service lane. You'll be the first point of contact, ensuring effective service while managing technician schedules and product offerings.

We're seeking enthusiastic individuals who thrive in a fast-paced environment and possess excellent communication and customer service skills. We offer a range of benefits including health insurance, 401(k), and growth opportunities.

Qualifications

• Must hold a high school diploma or equivalent.
• Excellent customer service skills.
• Basic computer skills.
• Positive, friendly attitude with a customer service mentality.
• Able to operate electronic diagnostic equipment.

Responsibilities

• Oversee flow of Drive Lane ensuring prompt service.
• Take ownership of the customer’s experience.
• Provide concierge support for owner inquiries.
• Manage technicians’ time for service customers.
• Efficiently distribute work between technicians.

Skills

Customer service skills

Basic computer skills

Excellent communication skills

Team player

Education

High school diploma or equivalent

Job description

Burlingtonkia in Greensboro, North Carolina is looking for Service Advisors dedicated to enhancing customer experience in the service lane. You'll be the first point of contact, ensuring effective service while managing technician schedules and product offerings.

We're seeking enthusiastic individuals who thrive in a fast-paced environment and possess excellent communication and customer service skills. We offer a range of benefits including health insurance, 401(k), and growth opportunities.