Automotive Service Concierge

Myers Auto Group; Tampa (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Subaru South Tampa is seeking a customer-focused Service Advisor to greet customers, document vehicle issues, and communicate repair plans clearly. You will work with technicians and the parts department to deliver accurate estimates and timely service.

Ideal candidates will have strong communication, sales skills, and the ability to explain technical details to customers, while maintaining high levels of customer satisfaction in a fast-paced dealership environment.

Qualifications

• High school diploma and clean driving record required.
• Excellent communication, customer service, and problem-solving abilities.
• Ability to explain technical details to customers and translate service needs into clear actions.
• Proven salesmanship and ability to recommend services benefiting customer and shop.

Responsibilities

• Greet customers and document vehicle issues accurately.
• Provide clear estimates for labor, parts, and repairs.
• Coordinate with technicians and parts department to ensure timely service.
• Maintain accurate service records and verify warranties.
• Follow up with customers to ensure satisfaction and ongoing relationships.

Skills

Communication skills

Customer service

Technical knowledge

Salesmanship

Problem solving

Organizational skills

Computer proficiency

Physical stamina

Driver's license

Age 18+

Background check

Education

High School diploma

Tools

CDK

X-time

Reynolds and Reynolds

Job description

Subaru South Tampa is seeking a customer-focused Service Advisor to greet customers, document vehicle issues, and communicate repair plans clearly. You will work with technicians and the parts department to deliver accurate estimates and timely service.

Ideal candidates will have strong communication, sales skills, and the ability to explain technical details to customers, while maintaining high levels of customer satisfaction in a fast-paced dealership environment.