Automotive Service Concierge

hendrick; North Charleston (SC); On-site; USD 42,000 - 65,000; Full time

Job summary

Hendrick Toyota North Charleston is seeking an automotive service adviser to help identify required maintenance and communicate options to customers. You will work with technicians to estimate costs, schedule service, and maintain service records to meet company standards.

Minimum education includes a high school diploma with automotive or customer service experience. Proficiency with MS Office and dealership management systems is preferred. Prior experience in automotive service is valued.

Qualifications

• Education/Experience: Previous experience in automotive or customer service industries. Working knowledge of the mechanical operations of vehicles.

Responsibilities

• Identify required maintenance with customer and technician.
• Advise customers on necessary and recommended services.
• Enter itemized estimate on service order and explain estimate to customer.
• Schedules appointments and maintains an organized service area.

Skills

Customer service

Interpersonal skills

Communication

Education

High School Diploma

Tools

Dealership Management System

Microsoft Office

Job description

Hendrick Toyota North Charleston is seeking an automotive service adviser to help identify required maintenance and communicate options to customers. You will work with technicians to estimate costs, schedule service, and maintain service records to meet company standards.

Minimum education includes a high school diploma with automotive or customer service experience. Proficiency with MS Office and dealership management systems is preferred. Prior experience in automotive service is valued.