Automotive Service BDC Specialist - Customer Leads

Pedder Auto Group; Temecula (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401(K) program

Job summary

Peder Auto Group is seeking a full-time Automotive Service BDC Call Center Representative for Temecula Nissan. The role involves introducing the business to the public and serving as a liaison between customers and the sales team to promote service opportunities.

The successful candidate will need excellent communication skills and a commitment to delivering exceptional customer service, while also managing multiple inquiries effectively.

Qualifications

• Ability to build relationships over phone, text, email, or chat.
• Write professional, custom emails, or text messages.
• Maintain and communicate product and inventory knowledge.

Responsibilities

• Introduce the business to the public through various communication channels.
• Work as a liaison between customers and the sales team.
• Facilitate timely follow-up on all internet leads.

Skills

Customer communication

Time management

Team collaboration

Product knowledge

Sales monitoring

Job description

Peder Auto Group is seeking a full-time Automotive Service BDC Call Center Representative for Temecula Nissan. The role involves introducing the business to the public and serving as a liaison between customers and the sales team to promote service opportunities.

The successful candidate will need excellent communication skills and a commitment to delivering exceptional customer service, while also managing multiple inquiries effectively.