Automotive Service BDC Agent | High-Volume Outreach

Rountreemooreford; Tampa (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Major Medical Insurance

Dental and Vision Insurance

Long and Short-Term disability

Life Insurance

Paid time off

401k with company participation

Job summary

Brandon Hyundai is hiring for a Business Development Center Representative in the Service Department. This call center role focuses on inbound calls, setting service appointments, and outbound follow‑ups on recent services. Training and advancement opportunities are provided within the Morgan Auto Group family.

The position is not remote and requires a 5‑day work week, including Saturdays. Join a team with competitive pay and solid benefits as part of Brandon Hyundai’s service organization.

Qualifications

• Automotive BDC experience preferred.
• High‑volume outbound calling experience required.
• Ability to handle inbound calls and schedule appointments.
• Must be available to work Saturdays and maintain a 5‑day work week.
• Strong communication and teamwork skills.

Responsibilities

• Answer inbound calls for the Service Department and schedule service appointments.
• Make outbound calls to follow up on services and pursue opportunities.
• Maintain accurate customer records in CRM and provide excellent service.

Skills

Outbound calls

Inbound calls

Customer service

Automotive BDC experience

Saturday shift

5‑day work week

Job description

Brandon Hyundai is hiring for a Business Development Center Representative in the Service Department. This call center role focuses on inbound calls, setting service appointments, and outbound follow‑ups on recent services. Training and advancement opportunities are provided within the Morgan Auto Group family.

The position is not remote and requires a 5‑day work week, including Saturdays. Join a team with competitive pay and solid benefits as part of Brandon Hyundai’s service organization.