Automotive Sales BDC Specialist – Growth & CX

Empire Automotive Group; New Rochelle (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401k Plan

Paid time off (PTO)

Competitive Pay Plans

Health Insurance

Dental Insurance

Vision Plans

Promotion from within

Job summary

Empire Automotive Group is seeking a Sales BDC Consultant for Hyundai New Rochelle. You will be the first friendly and knowledgeable contact for customers, setting a professional tone for a seamless sales journey in a brand-new facility.

The role emphasizes delivering exceptional service and building strong customer relationships. Responsibilities include inbound/outbound calls, timely responses to inquiries, and collaboration with the sales team to support closing deals.

Qualifications

• Excellent communication and interpersonal skills.
• Strong multitasking and organizational abilities.
• Proficiency with Microsoft Office Suite, Google Workspace, and CRM systems.
• Professional, polished presentation and customer-service mindset.

Responsibilities

• Engage with customers via inbound calls, emails, and messages to schedule follow-up sales appointments.
• Reach out proactively with outbound calls to reconnect with potential buyers and build relationships.
• Respond quickly to internet and phone inquiries ensuring timely, high-quality service.
• Demonstrate product knowledge and guide customers to appropriate dealership resources.

Skills

CRM tools

Microsoft Office

Google Suite

Communication

Tools

CRM system

Job description

Empire Automotive Group is seeking a Sales BDC Consultant for Hyundai New Rochelle. You will be the first friendly and knowledgeable contact for customers, setting a professional tone for a seamless sales journey in a brand-new facility.

The role emphasizes delivering exceptional service and building strong customer relationships. Responsibilities include inbound/outbound calls, timely responses to inquiries, and collaboration with the sales team to support closing deals.