Service BDC Agent at Brandon Hyundai

Morgan Auto Group; Tampa (FL); Sur place; USD 35 000 - 45 000; Plein temps

Avantages offerts par ce poste

Major Medical Insurance

Dental and Vision Insurance

Long and Short-Term disability

Life Insurance

Paid time off

401k with company participation

Résumé du poste

Brandon Hyundai is hiring for a Business Development Center Representative in the Service Department. This call center role focuses on inbound calls, setting service appointments, and outbound follow‑ups on recent services. Training and advancement opportunities are provided within the Morgan Auto Group family.

The position is not remote and requires a 5‑day work week, including Saturdays. Join a team with competitive pay and solid benefits as part of Brandon Hyundai’s service organization.

Qualifications

• Automotive BDC experience preferred.
• High‑volume outbound calling experience required.
• Ability to handle inbound calls and schedule appointments.
• Must be available to work Saturdays and maintain a 5‑day work week.
• Strong communication and teamwork skills.

Responsabilités

• Answer inbound calls for the Service Department and schedule service appointments.
• Make outbound calls to follow up on services and pursue opportunities.
• Maintain accurate customer records in CRM and provide excellent service.

Connaissances

Outbound calls

Inbound calls

Customer service

Automotive BDC experience

Saturday shift

5‑day work week

Description du poste

Brandon Hyundai is hiring for Business Development Center Representatives for our Service Department. We offer our associates a team environment, great benefits and ongoing training and support.

This is a call center position where duties include answering inbound calls, setting service appointments, as well as outbound calls following up on recent services.

• Do you have exceptional customer service ability?
• Have you been described as enthusiastic and driven?
• Never satisfied with status quo?
• Want to make great money?

In addition to competitive pay, we offer our associates the following benefits:

• Major Medical Insurance, Dental and Vision Insurance
• Long and Short-Term disability
• Life Insurance
• Paid time off
• 401k with company participation
• Professional work environment, with job training and advancement opportunities

Needed Experience:

• Prior Automotive BDC experience ideal
• High volume outbound call experience is a must
• Handle Incoming calls
• 5-day work week
• Saturdays required

Come learn more about what we offer at the ever-growing Morgan Auto Group family of dealerships. It's a truly unique organization with endless career potential. This is not a remote position.

EOE/DFWP

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.