Automotive Service Assistant Manager: Lead & Grow Team

Grease Monkey International; Rapid City (SD); On-site; USD 40,000 - 56,000; Full time

Job summary

FullSpeed Automotive is seeking an Assistant Manager in Rapid City, SD to help lead day-to-day operations and deliver fast, friendly, high-quality automotive service.

The role requires hands-on leadership across service bays, front counter, and back office, with focus on safety, training, and consistent service standards. You will help manage scheduling, onboarding, and customer care while supporting the Store Manager in achieving store goals.

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver’s license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Supervise daily operations in the absence of the Store Manager.
• Coach, train, and motivate technicians and service advisors.
• Schedule team members for peak hours and busy seasons.
• Onboard and train new team members on service procedures, POS systems, and customer service standards.
• Foster a positive, team-oriented work environment that reflects FullSpeed Automotive’s values.
• Greet customers, explain services, and ensure visits reflect the company’s commitment to speed and quality.
• Support efforts to build repeat business through excellent service and customer care.

Skills

Team leadership

Communication skills

Customer service

Cash handling

Retail experience

Education

High school diploma or equivalent

Tools

POS systems

Inventory systems

Job description

FullSpeed Automotive is seeking an Assistant Manager in Rapid City, SD to help lead day-to-day operations and deliver fast, friendly, high-quality automotive service.

The role requires hands-on leadership across service bays, front counter, and back office, with focus on safety, training, and consistent service standards. You will help manage scheduling, onboarding, and customer care while supporting the Store Manager in achieving store goals.