Automotive Service Advisor & Writer - Customer Focus

DARCARS Automotive Group; Village/Town of Mount Kisco (NY); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

PTO and Paid Holidays

Employee discounts on vehicle purchases

Opportunities for bonus

Résumé du poste

DARCARS Automotive Group is actively seeking an Automotive Service Advisor / Writer at the Mount Kisco location. In this role, you will be responsible for presenting and selling automotive warranty products and repair services while ensuring customer satisfaction and abiding by company policies.

The ideal candidate will possess excellent customer service, phone, and computer skills, and must be at least eighteen years of age. Competitive pay, bonuses, and benefits such as PTO and employee discounts on vehicle purchases are offered.

Qualifications

• Must be at least 18 years old and have a valid driver's license.
• Ability to manage in a fast-paced work environment with limited supervision.
• Must pass pre-employment screening.

Responsabilités

• Greet customers and obtain pertinent vehicle information.
• Advise customers on vehicle maintenance.
• Generate and provide accurate repair estimates.
• Maintain and schedule service appointments.
• Ensure compliance with customer satisfaction guidelines.

Connaissances

Customer service skills

Phone skills

Computer skills

Description du poste

DARCARS Automotive Group is actively seeking an Automotive Service Advisor / Writer at the Mount Kisco location. In this role, you will be responsible for presenting and selling automotive warranty products and repair services while ensuring customer satisfaction and abiding by company policies.

The ideal candidate will possess excellent customer service, phone, and computer skills, and must be at least eighteen years of age. Competitive pay, bonuses, and benefits such as PTO and employee discounts on vehicle purchases are offered.