Automotive Service Advisor & Writer - Customer Focus

DARCARS Automotive Group; Village/Town of Mount Kisco (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

PTO and Paid Holidays

Employee discounts on vehicle purchases

Opportunities for bonus

Job summary

DARCARS Automotive Group is actively seeking an Automotive Service Advisor / Writer at the Mount Kisco location. In this role, you will be responsible for presenting and selling automotive warranty products and repair services while ensuring customer satisfaction and abiding by company policies.

The ideal candidate will possess excellent customer service, phone, and computer skills, and must be at least eighteen years of age. Competitive pay, bonuses, and benefits such as PTO and employee discounts on vehicle purchases are offered.

Qualifications

• Must be at least 18 years old and have a valid driver's license.
• Ability to manage in a fast-paced work environment with limited supervision.
• Must pass pre-employment screening.

Responsibilities

• Greet customers and obtain pertinent vehicle information.
• Advise customers on vehicle maintenance.
• Generate and provide accurate repair estimates.
• Maintain and schedule service appointments.
• Ensure compliance with customer satisfaction guidelines.

Skills

Customer service skills

Phone skills

Computer skills

Job description

DARCARS Automotive Group is actively seeking an Automotive Service Advisor / Writer at the Mount Kisco location. In this role, you will be responsible for presenting and selling automotive warranty products and repair services while ensuring customer satisfaction and abiding by company policies.

The ideal candidate will possess excellent customer service, phone, and computer skills, and must be at least eighteen years of age. Competitive pay, bonuses, and benefits such as PTO and employee discounts on vehicle purchases are offered.