Elevated Automotive Service Advisor & Warranty Writer

DARCARS Automotive Group; Tenafly (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Paid time off (PTO)

Employee discounts

Opportunities for community service involvement

Job summary

DARCARS Automotive Group in Tenafly is seeking an Automotive Service Advisor / Writer to present and consult on warranty products and repair services effectively. The role emphasizes customer satisfaction and adherence to maintenance schedules.

Your responsibilities include greeting customers, providing repair estimates, answering service calls, and managing service appointments in a high-integrity work environment.

Competitive pay and benefits like PTO, paid holidays, and employee discounts are included.

Qualifications

• Must have great customer service, phone and computer skills.
• Must be a minimum of eighteen years of age.
• Must have a valid driver's license.

Responsibilities

• Greet customers and obtain vehicle information.
• Advise customers on vehicle maintenance value.
• Generate accurate repair orders estimates.
• Schedule service appointments and manage follow-ups.
• Ensure compliance with company policies and regulations.

Skills

Customer service skills

Phone and computer skills

Ability to manage in a fast-paced environment

Job description

DARCARS Automotive Group in Tenafly is seeking an Automotive Service Advisor / Writer to present and consult on warranty products and repair services effectively. The role emphasizes customer satisfaction and adherence to maintenance schedules.

Your responsibilities include greeting customers, providing repair estimates, answering service calls, and managing service appointments in a high-integrity work environment.

Competitive pay and benefits like PTO, paid holidays, and employee discounts are included.