Automotive Service Advisor & Writer - Customer-First Focus

DARCARS Automotive Group; Jacksonville (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay and opportunities for bonus

PTO and Paid Holidays

Employee discounts on vehicle purchases, parts and service repairs

Job summary

A prominent automotive group located in Jacksonville, Florida is seeking an experienced Automotive Service Advisor / Writer to consult and sell warranty products and repair services. This role requires excellent customer service skills and the ability to provide accurate repair estimates while maintaining high customer satisfaction. Candidates should have prior automotive Service Advisor experience and must pass a background screening. Competitive pay and benefits offered.

Qualifications

• Previous automotive Service Advisor experience highly preferred.
• Must be a minimum of eighteen years of age.
• Must have a valid driver's license.

Responsibilities

• Greet customers in a timely, friendly manner and obtain pertinent vehicle information.
• Advise customers on the care and the value of maintaining their vehicles.
• Generate and provide customers with a complete and accurate estimate of repair orders.
• Establish and communicate completion time of repair with customer.
• Maintain and schedule service appointments.

Skills

Customer service

Phone skills

Computer skills

Job description

A prominent automotive group located in Jacksonville, Florida is seeking an experienced Automotive Service Advisor / Writer to consult and sell warranty products and repair services. This role requires excellent customer service skills and the ability to provide accurate repair estimates while maintaining high customer satisfaction. Candidates should have prior automotive Service Advisor experience and must pass a background screening. Competitive pay and benefits offered.