Auto Service Advisor & Writer - Customer-First, Evenings

Jones Petroleum Co; Jacksonville (FL); On-site; Full time

Benefits offered by this job

Competitive starting wage

401(k) retirement plan

Medical / Dental / Supplemental Insurance

Paid Time Off

Paid weekly

Job summary

A community-oriented automotive service company in Jacksonville seeks a Dealership Service Writer / Service Advisor. This role involves greeting customers, understanding car issues, and ensuring exceptional customer service. Ideal candidates should possess strong customer service skills and be team-oriented. The position requires physical activity, including lifting up to 60 lbs and occasional ladder climbing. Benefits include a competitive wage, 401(k), and insurance options.

Qualifications

• Ability to walk and stand continuously.
• Lift up to 60 lbs.
• Bend, stoop, and climb a ladder.

Responsibilities

• Greeting customers and asking them to explain car issues.
• Communicating with technicians and writing up customer information.
• Ensuring consistent quality customer experiences.

Skills

Exceptional customer service skills

Team player

Job description

A community-oriented automotive service company in Jacksonville seeks a Dealership Service Writer / Service Advisor. This role involves greeting customers, understanding car issues, and ensuring exceptional customer service. Ideal candidates should possess strong customer service skills and be team-oriented. The position requires physical activity, including lifting up to 60 lbs and occasional ladder climbing. Benefits include a competitive wage, 401(k), and insurance options.