Automotive Service Advisor & Writer — Build Trust with Guests
Christian Brothers Automotive
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Benefits offered by this job
Job summary
Christian Brothers Automotive in Norcross, GA is seeking an Automotive Service Advisor / Writer. You will guide guests through the repair process, keep them informed about vehicle status, and ensure satisfaction before they leave the facility.
The role involves selling services while upholding integrity and building lasting relationships with guests. Responsibilities include greeting guests, presenting repair options, managing workflow, maintaining a positive team environment, and communicating
Qualifications
- Candidates with 5+ years of experience writing service preferred.
- Driving record acceptable to our current insurance carrier.
- Proficiency in Windows based computer software and automotive store applications.
- Experience in Automotive Customer Service and Service sales.
Responsibilities
- Greet guests warmly and present repair options in an understandable way.
- Manage the store’s workflow in an effective and efficient manner.
- Sell services while maintaining honesty and integrity.
- Maintain a positive attitude and team atmosphere.
- Communicate professionally on the phone.
- Build long-term relationships with guests and the store.
Skills
Tools
Job description
Christian Brothers Automotive in Norcross, GA is seeking an Automotive Service Advisor / Writer. You will guide guests through the repair process, keep them informed about vehicle status, and ensure satisfaction before they leave the facility.
The role involves selling services while upholding integrity and building lasting relationships with guests. Responsibilities include greeting guests, presenting repair options, managing workflow, maintaining a positive team environment, and communicating
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