Automotive Service Advisor & Writer — Build Relationships

Christian Brothers Automotive; Norcross (GA); On-site; USD 40,000 - 65,000; Full time

Job summary

Christian Brothers Automotive in Norcross, GA seeks an Automotive Service Advisor / Writer to guide guests through the repair process and build relationships. The role requires presenting repair options clearly, maintaining vehicle status updates, and ensuring guest satisfaction.

Ideal candidates have 5+ years in automotive service or related writing, a valid driver’s license, and familiarity with Windows-based software and automotive store applications.

Qualifications

• 5+ years of experience writing service preferred.
• Current driver’s licenses and insurability.
• Proficiency in Windows-based computer software and automotive store applications.
• Experience in Automotive Customer Service and Service sales.
• Associates degree preferred.

Responsibilities

• Greet guests and present repair options in clear terms.
• Manage workflow and ensure timely updates to guests.
• Sell services while maintaining honesty and integrity.
• Maintain a positive team atmosphere and professional communication.
• Direct and participate in customer service activities and shuttle guests.

Skills

Customer service

Service sales

Writing

Driving license

Windows software

Education

Associates degree

Tools

Windows-based software

Automotive store applications

Job description

Christian Brothers Automotive in Norcross, GA seeks an Automotive Service Advisor / Writer to guide guests through the repair process and build relationships. The role requires presenting repair options clearly, maintaining vehicle status updates, and ensuring guest satisfaction.

Ideal candidates have 5+ years in automotive service or related writing, a valid driver’s license, and familiarity with Windows-based software and automotive store applications.