Automotive Service Advisor & Writer - Guest Experience

Christian Brothers Automotive; Spring (TX); On-site; USD 76,500 - 93,500; Full time

Job summary

Christian Brothers Automotive is seeking an experienced Automotive Service Advisor / Writer in Spring, Texas. You will play a pivotal role in guiding guests through their vehicle repairs, ensuring they are informed and satisfied throughout the process.

The ideal candidate has extensive service advisor experience, a strong focus on guest service, and the ability to promote valuable repair services. Competitive compensation is offered, with the role requiring standard working hours from Monday to Friday.

Qualifications

• Must have a current driver's license and acceptable driving record.
• Proficiency in automotive store applications and PC software is required.
• Experience in a guest Service or Automotive Service Advisor role preferred.
• Background in automotive repair sales is essential.

Responsibilities

• Greet every guest with hospitality and respect.
• Manage the store’s workflow efficiently.
• Communicate clearly with guests and technicians.
• Ensure all repairs are performed to specifications.

Skills

Current driver's license

Experience in an Automotive guest Service role

Proficiency in Windows-based computer software

Driving record acceptable to our current insurance carrier

Able to write repair orders

Focus on guest experience

Experience in sourcing aftermarket parts

Proven background in automotive repair sales

At least 4 years of service advisor experience

Job description

Christian Brothers Automotive is seeking an experienced Automotive Service Advisor / Writer in Spring, Texas. You will play a pivotal role in guiding guests through their vehicle repairs, ensuring they are informed and satisfied throughout the process.

The ideal candidate has extensive service advisor experience, a strong focus on guest service, and the ability to promote valuable repair services. Competitive compensation is offered, with the role requiring standard working hours from Monday to Friday.