Automotive Service Advisor & Shop Lead

Midas LITTLETON 5265; Littleton (CO); Presencial; USD 42 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid time off

Training & development

401(k)

Competitive salary

Dental insurance

Free uniforms

Resumo da oferta

Midas LITTLETON 5265 is hiring an automotive service person to manage service department activities and lead technicians in a busy shop. The role emphasizes delivering exceptional customer service and directing vehicle inspections, repairs, and pricing estimates.

Ideal candidates have at least 1 year of automotive service experience, strong customer service skills, and leadership ability. A valid driver's license is required, with weekend/evening shifts typical.

Qualificações

• Minimum of 1 year of automotive service experience is required.
• General automotive knowledge is required.
• Excellent customer service disposition is required.
• Good communication skills are required.
• Leadership ability is required.
• Team-building skills are required.
• Ability to work a flexible retail schedule including weekends, evenings and holidays is required.
• Valid driver’s license is required.

Responsabilidades

• Deliver exceptional customer service while listening and consulting customers.
• Follow up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
• Answer phones with the objective of getting the customer in.
• Supervise up to ten employees.
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks.
• Maintain inventory counts.
• Overall cleanliness and organization of the facility.
• Other duties as assigned

Conhecimentos

Customer service

Communication

Leadership

Team building

Descrição da oferta de emprego

Midas LITTLETON 5265 is hiring an automotive service person to manage service department activities and lead technicians in a busy shop. The role emphasizes delivering exceptional customer service and directing vehicle inspections, repairs, and pricing estimates.

Ideal candidates have at least 1 year of automotive service experience, strong customer service skills, and leadership ability. A valid driver's license is required, with weekend/evening shifts typical.